Часто задаваемые вопросы

Вопросы не найдены. Попробуйте другие ключевые слова.

General

What is SmartScan?
SmartScan is a web data extraction tool that lets you collect publicly available information from any website — emails, phone numbers, links, images, social profiles, metadata, and more. No coding required. Just paste a URL, select what to extract, and download a clean ZIP with structured results.
Does SmartScan work on any website?
SmartScan works on most websites, including many dynamic (JavaScript-rendered) ones. However, some sites use anti-bot protection — Cloudflare challenges, CAPTCHAs, IP rate limits, or login requirements — that may affect results. We do not guarantee 100% compatibility with all websites.

Some websites also restrict access by географическое расположение. Since SmartScan runs from its own server (EU-based), sites that block non-local IPs may return empty or error results — even if the site opens normally in your browser.

Совет: Run one free scan first to check the site works.
What data can SmartScan extract?
SmartScan can extract:
  • Email-адреса и контактные данные
  • Телефонные номера
  • Внутренние и внешние ссылки
  • Профили в соцсетях (Facebook, Instagram, LinkedIn, Twitter/X и др.)
  • Изображения, favicon и иконки сайта, ссылки на документы (PDF, DOC)
  • Текст страницы, заголовки и основной контент
  • SEO-метаданные (title, description, Open Graph, canonical, структурированные данные)
  • YouTube — вставьте ссылку на любое видео, канал или плейлист YouTube, чтобы получить название, просмотры, лайки, длительность, теги, описание и статистику канала через YouTube Data API
All results are packaged into a downloadable ZIP with TXT, CSV, and JSON files.

Scans & Modes

What's the difference between Single Page, Crawl Site, and Bulk Scan?
Одна страница — extracts data from exactly one URL you provide.

Обход сайта — starts at your URL and automatically follows internal links, scanning multiple pages from the same domain — up to 30 pages per scan. Available to registered users (free).

Sitemap — paste a sitemap.xml URL and SmartScan will extract all page URLs from it and scan them automatically. Useful when you already know the site structure or want to target specific sections. Available to registered users (free).

Пакетный скан — paste a list of URLs (up to 100 URLs) and scan all of them in one go. Results are combined into a single ZIP. Available to registered users (free).
What do Standard and Dynamic modes do?
In Standard mode, SmartScan fetches the raw HTML response — fast and lightweight, works for most static sites.

In Dynamic mode (the default), SmartScan uses a real browser engine to load the page, execute JavaScript, and wait for dynamic content to appear. This is slower but required for SPAs and JavaScript-heavy websites.
What is Contact Discovery?
When enabled during a Crawl, SmartScan automatically prioritizes pages that commonly contain contact information — such as /contact, /about, /team, and /support. These are scanned first, maximizing the chance of finding emails and phone numbers with fewer page requests.
Can I schedule recurring scans?
Yes — any registered user can schedule scans to repeat daily, weekly, or monthly. Set up a schedule from the main extraction form (under Advanced Settings → Repeat). Scheduled scans run automatically and appear in your Dashboard.
What is AI Insights?
AI Insights is an AI-generated analysis report included with every scan for registered users. After each extraction, SmartScan automatically analyzes the page content and produces:
  • Категория сайта — что это за бизнес или тип сайта
  • Краткое описание в 2–3 предложениях — чем занимается сайт
  • Бизнес-сигналы — ключевые наблюдения для продаж, исследований и холодных контактов
  • Важные страницы — ссылки на самые полезные разделы (контакты, цены, о компании и др.)
The report is accessible via a публичная ссылка, которой можно поделиться — useful for presenting findings to clients or teammates without sending raw data files.
Why did my scan fail or return empty results?
Common reasons:
  • Сайт использует защиту от ботов (Cloudflare, CAPTCHA)
  • The content is loaded dynamically — try switching to Dynamic mode
  • Для просмотра контента на странице нужен вход в аккаунт
  • Сервер вернул ошибку (5xx) или превысил время ожидания
  • Выбранные цели извлечения не соответствуют содержимому страницы (например, поиск email на странице, где их нет)
If the issue persists, связаться с поддержкой with the URL and the time of the scan — we can check logs and help.

Usage & Limits

How do monthly scan limits work?
Monthly scan quota resets on the 1st of each month (UTC). Every scanned page counts as 1 — a single-page scan uses 1, a crawl of 30 pages uses 30. Guest users (not logged in) get 30 scans/month per IP. Registered accounts get 1,000 scans/month — free. Your current usage is shown in the Dashboard and Profile page.
What are the usage limits?
SmartScan is полностью бесплатен — no credit card required.
  • Гость (без аккаунта) — 30 сканов в месяц, только одна страница
  • Зарегистрированный пользователь (бесплатный аккаунт) — 1 000 сканов в месяц, обход сайта до 30 страниц, пакетный скан до 100 URL, AI Insights, запланированные сканы, история за 30 дней, все экстракторы
How long is my scan history stored?
Scan results are stored for 30 дней. Download your results before they expire. The Dashboard shows all your scans within that window.
Do I need a credit card?
No — SmartScan is completely free. Create a free account (no credit card required) and get 1,000 scans/month with all features included.

Still have questions?

Our support team is happy to help. Include the URL and scan details for faster assistance.

Contact Support →