Foire aux questions

SmartScan is a web data extraction tool that lets you collect publicly available information from any website — emails, phone numbers, links, images, social profiles, metadata, and more. No coding required. Just paste a URL, select what to extract, and download a clean ZIP with structured results.

SmartScan works on most websites, including many dynamic (JavaScript-rendered) ones. However, some sites use anti-bot protection — Cloudflare challenges, CAPTCHAs, IP rate limits, or login requirements — that may affect results. We do not guarantee 100% compatibility with all websites.

Some websites also restrict access by situation géographique. Since SmartScan runs from its own server (EU-based), sites that block non-local IPs may return empty or error results — even if the site opens normally in your browser.

Astuce : Run one free scan first to check the site works.

SmartScan can extract:

• E-mails et coordonnées
• Numéros de téléphone
• Liens internes et externes
• Profils de réseaux sociaux (Facebook, Instagram, LinkedIn, Twitter/X, etc.)
• Images, favicons & icônes du site, et liens vers des documents (PDF, DOC)
• Texte de la page, titres et contenu principal
• Métadonnées SEO (title, description, Open Graph, canonical, données structurées)
• YouTube — collez l'URL d'une vidéo, d'une chaîne ou d'une playlist YouTube pour extraire le titre, les vues, les likes, la durée, les tags, la description et les statistiques de la chaîne via l'API YouTube Data API

All results are packaged into a downloadable ZIP with TXT, CSV, and JSON files.

Page unique — extracts data from exactly one URL you provide.

Explorer le site — starts at your URL and automatically follows internal links, scanning multiple pages from the same domain — up to 30 pages per scan. Available to registered users (free).

Sitemap — paste a sitemap.xml URL and SmartScan will extract all page URLs from it and scan them automatically. Useful when you already know the site structure or want to target specific sections. Available to registered users (free).

Scan groupé — paste a list of URLs (up to 100 URLs) and scan all of them in one go. Results are combined into a single ZIP. Available to registered users (free).

In Standard mode, SmartScan fetches the raw HTML response — fast and lightweight, works for most static sites.

In Dynamic mode (the default), SmartScan uses a real browser engine to load the page, execute JavaScript, and wait for dynamic content to appear. This is slower but required for SPAs and JavaScript-heavy websites.

When enabled during a Crawl, SmartScan automatically prioritizes pages that commonly contain contact information — such as /contact, /about, /team, and /support. These are scanned first, maximizing the chance of finding emails and phone numbers with fewer page requests.

Yes — any registered user can schedule scans to repeat daily, weekly, or monthly. Set up a schedule from the main extraction form (under Advanced Settings → Repeat). Scheduled scans run automatically and appear in your Dashboard.

AI Insights is an AI-generated analysis report included with every scan for registered users. After each extraction, SmartScan automatically analyzes the page content and produces:

• Catégorie du site — de quel type d'activité ou de site il s'agit
• Résumé en 2–3 phrases — une description concise de ce que fait le site
• Signaux business — observations clés utiles pour la vente, la recherche ou la prospection
• Pages importantes — liens vers les sections les plus utiles (contact, tarifs, à propos, etc.)

The report is accessible via a lien public à partager — useful for presenting findings to clients or teammates without sending raw data files.

Common reasons:

• Le site utilise une protection anti-bot (Cloudflare, CAPTCHA)
• The content is loaded dynamically — try switching to Dynamic mode
• La page cible exige une connexion pour afficher le contenu
• Le serveur a renvoyé une erreur (5xx) ou a expiré
• Les cibles d'extraction sélectionnées ne correspondent pas au contenu de la page (par exemple, chercher des e-mails sur une page qui n'en contient aucun)

If the issue persists, contacter le support with the URL and the time of the scan — we can check logs and help.

Monthly scan quota resets on the 1st of each month (UTC). Every scanned page counts as 1 — a single-page scan uses 1, a crawl of 30 pages uses 30. Guest users (not logged in) get 30 scans/month per IP. Registered accounts get 1,000 scans/month — free. Your current usage is shown in the Dashboard and Profile page.

SmartScan is entièrement gratuit — no credit card required.

• Invité (sans compte) — 30 scans par mois, une seule page
• Inscrit (compte gratuit) — 1 000 scans par mois, exploration du site jusqu'à 30 pages, scan groupé jusqu'à 100 URL, AI Insights, scans planifiés, historique de 30 jours, tous les extracteurs

Scan results are stored for 30 jours. Download your results before they expire. The Dashboard shows all your scans within that window.

No — SmartScan is completely free. Create a free account (no credit card required) and get 1,000 scans/month with all features included.