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General
What is SmartScan?
SmartScan is a web data extraction tool that lets you collect publicly available information from any website — emails, phone numbers, links, images, social profiles, metadata, and more. No coding required. Just paste a URL, select what to extract, and download a clean ZIP with structured results.
Does SmartScan work on any website?
SmartScan works on most websites, including many dynamic (JavaScript-rendered) ones. However, some sites use anti-bot protection — Cloudflare challenges, CAPTCHAs, IP rate limits, or login requirements — that may affect results. We do not guarantee 100% compatibility with all websites.
Some websites also restrict access by ubicación geográfica. Since SmartScan runs from its own server (EU-based), sites that block non-local IPs may return empty or error results — even if the site opens normally in your browser.
Consejo: Run one free scan first to check the site works.
Some websites also restrict access by ubicación geográfica. Since SmartScan runs from its own server (EU-based), sites that block non-local IPs may return empty or error results — even if the site opens normally in your browser.
Consejo: Run one free scan first to check the site works.
What data can SmartScan extract?
SmartScan can extract:
- Correos y datos de contacto
- Números de teléfono
- Enlaces internos y externos
- Perfiles de redes sociales (Facebook, Instagram, LinkedIn, Twitter/X, etc.)
- Imágenes, favicons e iconos del sitio, y enlaces a documentos (PDF, DOC)
- Texto de la página, encabezados y contenido principal
- Metadatos SEO (título, descripción, Open Graph, canonical, datos estructurados)
- YouTube — pega la URL de cualquier vídeo, canal o playlist de YouTube para extraer título, visualizaciones, «me gusta», duración, etiquetas, descripción y estadísticas del canal mediante la YouTube Data API
Scans & Modes
What's the difference between Single Page, Crawl Site, and Bulk Scan?
Una sola página — extracts data from exactly one URL you provide.
Rastrear el sitio — starts at your URL and automatically follows internal links, scanning multiple pages from the same domain — up to 30 pages per scan. Available to registered users (free).
Sitemap — paste a sitemap.xml URL and SmartScan will extract all page URLs from it and scan them automatically. Useful when you already know the site structure or want to target specific sections. Available to registered users (free).
Escaneo masivo — paste a list of URLs (up to 100 URLs) and scan all of them in one go. Results are combined into a single ZIP. Available to registered users (free).
Rastrear el sitio — starts at your URL and automatically follows internal links, scanning multiple pages from the same domain — up to 30 pages per scan. Available to registered users (free).
Sitemap — paste a sitemap.xml URL and SmartScan will extract all page URLs from it and scan them automatically. Useful when you already know the site structure or want to target specific sections. Available to registered users (free).
Escaneo masivo — paste a list of URLs (up to 100 URLs) and scan all of them in one go. Results are combined into a single ZIP. Available to registered users (free).
What do Standard and Dynamic modes do?
In Standard mode, SmartScan fetches the raw HTML response — fast and lightweight, works for most static sites.
In Dynamic mode (the default), SmartScan uses a real browser engine to load the page, execute JavaScript, and wait for dynamic content to appear. This is slower but required for SPAs and JavaScript-heavy websites.
In Dynamic mode (the default), SmartScan uses a real browser engine to load the page, execute JavaScript, and wait for dynamic content to appear. This is slower but required for SPAs and JavaScript-heavy websites.
What is Contact Discovery?
When enabled during a Crawl, SmartScan automatically prioritizes pages that commonly contain contact information — such as /contact, /about, /team, and /support. These are scanned first, maximizing the chance of finding emails and phone numbers with fewer page requests.
Can I schedule recurring scans?
Yes — any registered user can schedule scans to repeat daily, weekly, or monthly. Set up a schedule from the main extraction form (under Advanced Settings → Repeat). Scheduled scans run automatically and appear in your Dashboard.
What is AI Insights?
AI Insights is an AI-generated analysis report included with every scan for registered users. After each extraction, SmartScan automatically analyzes the page content and produces:
- Categoría del sitio — qué tipo de negocio o sitio es
- Resumen en 2–3 frases — una descripción breve de lo que hace el sitio
- Señales de negocio — observaciones clave útiles para ventas, investigación o prospección
- Páginas importantes — enlaces a las secciones más relevantes (contacto, precios, sobre nosotros, etc.)
Why did my scan fail or return empty results?
Common reasons:
- El sitio usa protección antibots (Cloudflare, CAPTCHA)
- The content is loaded dynamically — try switching to Dynamic mode
- La página requiere iniciar sesión para ver el contenido
- El servidor devolvió un error (5xx) o agotó el tiempo de espera
- Los objetivos de extracción seleccionados no coinciden con el contenido de la página (por ejemplo, buscar correos en una página que no tiene ninguno)
Usage & Limits
How do monthly scan limits work?
Monthly scan quota resets on the 1st of each month (UTC). Every scanned page counts as 1 — a single-page scan uses 1, a crawl of 30 pages uses 30. Guest users (not logged in) get 30 scans/month per IP. Registered accounts get 1,000 scans/month — free. Your current usage is shown in the Dashboard and Profile page.
What are the usage limits?
SmartScan is totalmente gratis — no credit card required.
- Invitado (sin cuenta) — 30 escaneos al mes, solo una página
- Registrado (cuenta gratuita) — 1000 escaneos al mes, rastreo del sitio de hasta 30 páginas, escaneo masivo de hasta 100 URLs, AI Insights, escaneos programados, historial de 30 días, todos los extractores
How long is my scan history stored?
Scan results are stored for 30 días. Download your results before they expire. The Dashboard shows all your scans within that window.
Do I need a credit card?
No — SmartScan is completely free. Create a free account (no credit card required) and get 1,000 scans/month with all features included.
Still have questions?
Our support team is happy to help. Include the URL and scan details for faster assistance.
Contact Support →